Fire Damage Restoration
CSS stands out among leading fire damage restoration companies, providing services ranging from small strip-out jobs to complete remedial work using the latest technology and equipment. Our team inspects properties to determine the fire damage and the scope of work needed for the cleaning, restoration, and repairs required.
Why choose CSS
What to Expect When You Work With Us
Here’s what you get when you reach out to CSS.
⚡ Fast Response-Times
Our team is on standby for emergency responses 24/7. Fire and smoke damage can set in quickly, so we move fast to deliver a solution that matches your schedule.
🏅 Fully Certified
CSS is IICRC certified, following internationally recognised protocols and staying up to date with the latest standards and best practices.
💰 Insurance Claims Management
We work directly with insurance companies, documenting all fire and smoke damage thoroughly and keeping all parties informed throughout the restoration process.
🏠 Residential, Commercial & Public
From standalone homes to large commercial properties, we handle fire and smoke jobs of all sizes.
💨 Odour & Soot Testing
We arrange testing to confirm your property is free from residual smoke odour and soot contamination, giving you confidence that it’s safe to return to.
🔬 On-site Consultation
Before any work begins, we assess the full extent of fire and smoke damage to create a tailored solution specific to your property’s needs.
How it works
Our Restoration Process
Fire damage can be stressful to deal with – that’s why we make our process as straightforward as possible.
Damage Assessment
We attend your property and take you through a full consultation. Working alongside your insurance representative, we can provide a complete photographic inventory of all fire and smoke affected areas and contents.
Quote
We share a clear, itemised quote with no hidden costs – provided to you and your insurer before work begins.
Removal & Restoration
Our team removes damaged materials and assesses what can be cleaned or restored using the latest technology. We have ultrasonic cleaning available for smoke-damaged contents, our technicians carry out a full decontamination service.
Clearance and Documentation
Full documentation is provided when the work is done. The client and insurance assessor are informed up to the very end.
Pricing: We provide free quotes within Greater Auckland (charges may apply outside the region). Emergency same-day responses available – get in touch for urgent pricing of our fire cleaning and damage restoration services.
Fire and smoke damage to your property?
Call us for an assessment and clear advice on what your space needs. Call 09 828 1731Submit an EnquiryWhat are the Risks of Smoke and Fire Damage?
Fire damage needs to be treated promptly and professionally. Due to the unique behaviour of smoke and soot, damage can spread well beyond the areas directly affected by flames, meaning the full extent of the problem is sometimes larger than it appears at first. A fast response within 48 hours is critical to reducing health hazards and preventing further deterioration.
Smoke and soot residue left untreated can permanently stain surfaces and cause lasting structural damage. Inhaling smoke particles and chemical residues poses serious respiratory risks, particularly for children, the elderly, and anyone with pre-existing health conditions.
What to Do After Fire or Smoke Damage
- Vacate the property until it has been assessed as safe to re-enter
- Do not attempt to clean soot or smoke residue yourself — improper cleaning can spread contamination and cause permanent surface damage
- Ventilate the property where safe to do so by opening windows and doors
- Document all visible damage with photographs for insurance purposes
- Avoid using HVAC systems, as these can circulate smoke particles and soot throughout unaffected areas
Our Services
Who We Provide Fire Damage Restoration For
Residential: We restore homes across Auckland and the North Island. From smoke damage contained to one room, to major fire damage, we manage everything for you, including liaising with your insurance assessor.
Commercial: Fire and smoke damage can be a health and safety hazard. We prioritise rapid responses that minimise disruption to protect your staff and return your business to normal.
Public & Community Spaces: Community halls, public buildings, sports facilities, and other institutions all require professional fire restoration so that they can be used again. We act swiftly to minimise disruption.
Government & Council: We have experience working with government departments and local councils across the North Island to provide fire damage decontamination and full restoration services.
Customer Reviews
What Our Customers Say
Customer Questions
Fire Damage Restoration FAQs
Find answers to the most asked questions surrounding smoke damage and fire restoration.
Will my belongings be able to be restored after a fire?
Many contents can be saved using specialist techniques including ultrasonic cleaning, which is highly effective at removing smoke residue from valuable or delicate items. During the assessment, our team will provide a full inventory of what can be restored and what needs to be disposed of.
How long does fire and smoke restoration take?
The timeline depends on the extent of the damage. Minor smoke damage may be resolved within a few days, while properties with significant structural damage or widespread soot contamination can take several weeks. CSS will provide a clear timeframe as part of your initial assessment.
Why is immediate action important after fire and smoke damage?
Immediate action helps mitigate health hazards, prevent further damage, and reduce restoration costs. CSS offers fast response times to assess fire damage and initiate the decontamination process promptly.
What services does CSS provide for fire and smoke decontamination?
CSS offers comprehensive fire and smoke decontamination services, including removal of smoke odours, soot and stain, water damage mitigation, and thorough cleanup using advanced techniques and technology.
Why should I choose professional fire decontamination services?
Opting for professional services ensures thorough cleanup, safety assurance, streamlined insurance coverage, detailed inventory documentation for insurance purposes, expertise, experience, and peace of mind during a challenging time.
What steps can I take immediately after experiencing fire and smoke damage?
After ensuring personal safety, document the damage, contact CSS for a full inspection and expert decontaminaton services, and avoid DIY cleaning to prevent further damage or health risks.
Licensed, Certified & Accredited
Related Services
We Also Handle
Looking for other types of restoration? CSS are licensed and internationally certified for a wide range of services under one roof of experts.
Flood Restoration
Thorough cleanup and drying to prevent long-term damage. We decontaminate residential and commercial spaces, making them safe to use again.
Asbestos Removal
Biohazard Decontamination
Serving Auckland and Surrounding Regions
CSS is based in Auckland, providing fire damage restoration across Auckland, Northland, Waikato, & Tauranga.
- Auckland
- North Shore
- Waitakere
- Manukau
- Northland
- Waikato
- Tauranga