Flood Restoration Services

Our team has years of experience with flood restoration and damage repair in Auckland and surrounding regions. We respond 24/7 and manage the entire clean-up process, leaving you with a space that’s safe to use again.

Worried about flood damage? Call us for a no-obligation assessment – we’ll help you act quickly.

09 828 1731 Get a Free Quote

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19+ Years

Helping NZ since 2007

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13,652 Projects

Completed across NZ

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5.0 Google Rating

28 verified reviews

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IICRC Certified

Internationally Qualified

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24/7 Emergency

Call outs available

Why choose CSS

What to Expect When You Work With Us

Here’s what you get when you reach out to CSS.

⚡ Fast Response-Times

Our team is on stand-by for emergency responses 24/7. Get a quote for non-urgent works quickly, and we’ll come up with a solution that fits your schedule.

🏅 Fully Certified

CSS is IICRC certified, following internationally recognised protocols and staying up to date with the latest standards and best practices.

💰 Insurance Claims Management

We work directly with insurance companies, documenting all damage thoroughly and keeping all parties informed.

🏠 Residential, Commercial & Public

From standalone homes to large commercial properties, we handle flood restoration of all sizes.

🦠 Mould Testing

We arrange independent mould testing to confirm your property is safe and flood damage-free.

🔬 On-site Consultation

Before any work begins, we assess the extent of the damage to create a tailored solution specific to the type of restoration work needed.

How it works

Our Restoration Process

Flood damage can be stressful to deal with – that’s why we make our process as straightforward as possible.

Damage Assessment
We attend your property, taking you through a full consultation. Working alongside your insurance representative, we can provide a complete photographic inventory of all damaged property.

Quote
We share a clear, itemised quote with no hidden costs – provided to you and your insurer before work begins.

Removal & Restoration
Our team remove damaged items and assesses what can be repaired or restored using the latest technology. We then carry out a full decontamination service.

Clearance and Documentation
Full documentation is provided when the work is done. The client and insurance assessor are informed up to the very end.

Pricing: We provide free quotes within Greater Auckland (charges may apply outside the region). Emergency same-day responses available – get in touch for urgent pricing for flood and water damage.

Flood damage to your property?

Call us for an assessment and clear advice on what your space needs.

Call 09 828 1731 Submit an Enquiry

What are the Risks of Flood Damage?

Flood damage needs to be treated promptly and professionally. Our flood restoration services in Auckland ensure thorough cleanup and drying to prevent long-term damage.

Odour from mould and mildew accumulation can have an unpleasant effect on your home, as well as creating a health risk. Where a flood includes sewage, this presents potential health hazards along with significant property loss. Prompt flood restoration is important to reduce costs and minimise long-term damage.

DIY Flood Decontamination - What to Consider

Urgent extraction and drying out is key to preventing mould
Pumping equipment and Airmovers are recommended
Check walls to determine moisture levels and verify which surfaces are salvageable
Carpets contaminated with grey water (water passed over soil) or black water (water contaminated with sewage) must be disposed of
Independent testing for E. coli in flood areas exposed to grey or black water (read more about the different types of contaminated water)

flooded apartment with water on the floor

Our Services

Who We Provide Flood Restoration For

Residential: We restore homes across Auckland and the North Island. From minor water ingress to major flooding events, we manage everything for you, including liaising with your insurance assessor.

Commercial: Whether in an office or a retail premise, flood damage can lead to lost time and revenue. We prioritise rapid responses that minimise disruption to get your business back to normal.

Public & Community Spaces: Community halls, public buildings, sports facilities, and other institutions all require professional restoration to bring people safely back inside. We understand that urgency is key.

Government & Council: We have experience working with government departments and local councils across the North Island to provide flood and water damage repairs and restoration.

Get a Free Quote

Customer Reviews

What Our Customers Say

    
 
 
       Posted on Google  
   
   KCFT Steps to Success 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service - knowledgeable and friendly, went above and beyond to ensure customer satisfaction. Timely clean and great communication. Would definitely recommend to others
  
 
      Posted on Google  
   
   Esme Barber 
 
 
 
 Trustindex verifies that the original source of the review is Google. CSS were extremely helpful and went above and beyond to support our organisation - their communication and service was excellent. Would highly recommend!
  
 
      Posted on Google  
   
   lingyun yang 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very prompt response and professional service, Jean was very helpful
  
 
      Posted on Google  
   
   Katy Galo 
 
 
 
 Trustindex verifies that the original source of the review is Google. We reached out to CSS for a quote on some mould we needed cleaned at home. Jean was in touch quickly and then came out the next day. He was knowledgeable and incredibly helpful. We didn't end up using their services but absolutely would get in touch if we need this sort of thing again in the future.
  
 
      Posted on Google  
   
   Phil Sheehan 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have used this company twice and both times have found them to be INCREDIBLY professional, helpful, prompt and communicative. I would have zero hesitation recommending them to anybody requiring similar services and if I ever need to get similar work done again they will be at the top of my list of people to call.
  
 
      Posted on Google  
   
   Jane Scott 
 
 
 
 Trustindex verifies that the original source of the review is Google. Audrey and her team at CSS were wonderful to deal with. They removed all the asbestos from our ceilings and made the process much easier for us. Highly recommended!
  
 
      Posted on Google  
   
   jcf 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent effort by all. Audrey at the office very helpful  with Brent and George tops. Excellent communication keeping us informed.  Assisted with testing agents made the whole experience easy. Highly recommended.
  
 
      Posted on Google  
   
   Glen Wighton 
 
 
 
 Trustindex verifies that the original source of the review is Google. I really appreciate the service I received from CSS. Nice guys, professional, I’m very happy with the job. Thanks once again.
  
 
      Posted on Google  
   
   Michele Taylor 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a sewage leak at work which leaked into 3 bathrooms, a cleaning cupboard and a kids' play area. I phoned CSS and within a couple of hours, they were onsite to remove all the contaminated items and to completely sanitise and deep clean. The play area wasn't easy - it took a lot of effort to rip up the very thick rubber safety matting. I can't recommend CSS enough. Because of their excellent service and quality of their work, we were up and running again with minimal disruption. They worked late into the night to ensure that all was ready for the morning. Thanks team - your professionalism and outstanding results took a lot of stress out of what was a trying time for us.
  
 
      Posted on Google  
   
   Rebecca Lantzos 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks to Jean and the team for a professional job cleaning up an area under our house which was contaminated with sewage

Customer Questions

Flood Damage Repair & Restoration FAQs

Find answers to the most asked questions surrounding flood and water damage repair.

What are the potential health risks associated with flood damage?

Flood damage can lead to mould and mildew accumulations, causing unpleasant odours, further damage, and health risks. Floods that include sewage present additional health hazards along with significant property loss.

Why is prompt and professional flood clean up essential?

Immediate action after a flood is crucial to minimise losses from negative health effects and property damage. Professional flood decontamination services like CSS can swiftly remove flood damage, including resulting mould.

Can I clean up after a flood myself?

While urgent extraction and drying are important steps you can start, handling contaminated water, assessing damage, and preventing mould growth requires professional expertise. CSS offers comprehensive flood recovery services, including damage assessment and cleanup, using the latest equipment and expert techniques.

What should I do immediately after experiencing a flood in my home?

After ensuring personal safety, document the damage with photographs, remove excess water, turn off utilities, photograph and dispose of damaged items, prevent mould growth, and seek professional assistance from CSS for expert flood recovery and decontamination.

What steps should I take to prevent mould growth after a flood?

Thorough drying of affected areas, using commercial-grade dehumidifiers and fans, and consulting with CSS for professional guidance are essential steps to prevent mould growth. Swift action is crucial as mould can grow within 24-48 hours after a flood.

Why choose CSS for flood recovery and decontamination services?

CSS offers expertise, prompt action, state-of-the-art technology, and highly proficient staff for efficient flood recovery and decontamination. We prioritise safety, minimise damage, and health risks to decontaminate your property effectively.

Licensed, Certified & Accredited

Related Services

We Also Handle

Flooding can cause other types of damage. CSS are licensed and internationally certified for a wide range of services under one roof of experts.

Mould Removal

Professional mould assessment and removal for homes and commercial sites across Auckland. Fully certified for thorough removal.

Learn more

Asbestos Removal

We’re fully licensed for Class A and Class B asbestos removal. If you suspect asbestos, we can help.

Learn more

Dirty floor with biohazard contamination

Biohazard Decontamination

Sewage, trauma, and other hazardous material disposal that’s discreet and fully compliant.

Learn more

Flood Damage Repair & Restoration

CSS is based in Auckland, providing flood damage repair and restoration across Auckland, Northland, Waikato, & Tauranga.

Auckland
North Shore
Waitakere
Manukau
Northland
Waikato
Tauranga

Ready to restore your property?

24/7 Emergency Responses | Full Insurance Documentation | Free Quotes within Greater Auckland | Internationally Certified

09 828 1731 Get a Free Quote